CHATIntellyMind AI Chat

Conversations that actually help.

Give every customer an instant, accurate answer — trained on your own content, available on your website and apps, and backed by your support team.

Request a chat demo ↗See how it works
IntellyMind Chat interface showing chat sessions and an AI conversation
Grounded answersResponses come from your approved content.
Human handoffYour team joins when it matters.
Conversation insightsSpot trends and knowledge gaps.

Deploy IntellyMind Chat on

  • Website
  • Mobile apps
  • Messaging
  • CRM & helpdesk
  • Docs, PDFs & URLs

WHY INTELLYMIND CHAT

Smarter self-service. Happier teams.

Knowledge sources Ready
PDFProduct guide.pdfDocument uploadTrained
URLHelp centre pagesWebsite URLTrained
FAQReturns & refunds FAQCustom answersTrained
DOCShipping policyDocument uploadTrained
Illustrative example
Knowledge

Answers grounded in your content.

Upload documents, add web pages and PDFs, and write custom answers for important questions. IntellyMind Chat replies from the knowledge you approve — not guesswork.

  • Documents, PDFs, FAQs and web pages
  • Custom answers for key questions
  • Clear scope for out-of-bounds questions
Chat session Live
My order arrived damaged. Can I get a replacement?
IntellyMindI’m sorry about that. I can help — could you share your order number?
It’s #48213. I’d also like to change the delivery address.
Handing over to a support agent with full history
Priya · Support teamHi! I’ve got your order details here and will arrange the replacement now.
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Handoff

People step in at the right moment.

When a conversation needs judgement or reassurance, Live Chat brings in your team with the full history — so customers never have to repeat themselves.

  • Live chat with full conversation context
  • Escalation rules you control
  • Chat sessions your team can review
Automated workflow Order support
Intent detectedReplacement request✓
Order looked upFrom connected system✓
Ticket createdPriority: high✓
Team notifiedSupport queue✓
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Automation

From conversation to completed task.

Automate the steps that follow a conversation — looking up orders, creating tickets or notifying the right team — and keep humans in control of sensitive actions.

  • Workflow automation for routine requests
  • Integrations with your existing tools via APIs
  • Approval points for sensitive actions
Insights Top topics this week
Order status
Returns
Payments
Delivery changes
Product questions
Illustrative example
Insights

Learn from every conversation.

See what customers ask most, where answers fall short and which topics need new content — then improve your agent with each review.

  • Top questions and conversation trends
  • Knowledge gaps to fill
  • Session history for quality reviews

PRODUCT PREVIEW

See IntellyMind Chat in motion.

Watch a short preview of the IntellyMind Chat experience — from a customer’s first question to a helpful, grounded answer.

Request a chat demo ↗

HOW IT WORKS

Launch your chat assistant in three steps.

Add your knowledge

Upload documents, link web pages and write custom answers for key questions.

Set up the experience

Choose the chatbot image, welcome messages, workflows and handoff rules.

Go live and refine

Embed on your website or app, then review sessions and insights to improve.

USE CASES

Where chat makes the biggest difference.

E-commerce

Order and returns support

Answer tracking, returns and delivery questions instantly.

Can I return this if it doesn’t fit?
Banking

Loan and account guidance

Explain products, eligibility and documents step by step.

Am I eligible for a personal loan?
SaaS

Product onboarding

Help new users find features and fix common issues.

How do I invite my team?
Healthcare

Patient information

Share clinic details, timings and preparation guidance.

What are your weekend timings?
Education

Admissions help

Answer course, fee and application questions.

When does the next intake start?
Internal

Employee help desk

Make HR and IT policies easy to find.

How do I reset my VPN password?

FAQ

IntellyMind Chat FAQ.

Everything teams usually ask before a chat demo.

Where can I deploy IntellyMind Chat?

On your website and apps, with other digital channels discussed during your demo based on your requirements.

How does the assistant learn about my business?

You add knowledge sources such as documents, PDFs, FAQs and web pages, plus custom answers for important questions.

What happens when the AI can’t answer?

You decide. The assistant can say it doesn’t know, collect details, or hand the conversation to your team through Live Chat.

Can it connect to our existing systems?

Workflow automation and APIs allow integration with tools such as CRMs and helpdesks. We confirm integration requirements during discovery.

SEE IT WITH YOUR USE CASE

Put IntellyMind Chat to work.

Bring your top customer questions and a few support documents — we will show you the experience with your content.

Request a chat demo ↗Explore IntellyMind Voice
  1. 01
    Share your use case

    Tell us the questions, channels and systems you want to cover.

  2. 02
    See a tailored demo

    We walk through IntellyMind with content close to your own.

  3. 03
    Plan a focused pilot

    Agree knowledge sources, handoff rules and success measures.