Resolve routine questions instantly
Answer order, account and policy questions any time, and escalate the rest.
Where is my order and can I change the delivery address?
NEWIntellyMind AI · Powered by IntellyLabs
AI agents that talk, listen and get work done.
IntellyMind brings chat and voice AI together on one platform — grounded in your knowledge, connected to your workflows, and always ready to hand over to your people.
Agents managementCreate and train assistants for each team.
Live chat handoffPass conversations to people when needed.
InsightsSee what customers ask about most.
One platform across
- Website
- Mobile apps
- Messaging
- Voice calls
- CRM & helpdesk
- Docs, PDFs & URLs
THE INTELLYMIND FAMILY
Two ways to talk. One intelligent brain.
Choose chat, voice or both. Each product shares the same knowledge, workflows and insights — so customers get consistent answers on every channel.
IntellyMind Chat
Useful answers. Seamless handoffs.
A conversational assistant for your website, apps and messaging channels that answers from your approved content and brings in your team when it matters.
- Train on documents, FAQs and web pages
- Live chat handoff to support agents
- Chat sessions and conversation insights
IntellyMind Voice
Natural conversations. Connected workflows.
An AI voice agent that understands natural speech, answers real-time questions and connects calls to the systems behind your service.
- Human-like, natural voice conversations
- Multilingual support for your customers
- Integrates with CRMs, databases and documents
INSIDE THE PLATFORM
Everything you need to run AI agents.
The same workspace your team uses every day — from training agents to reviewing conversations.
Train on your own knowledge
Upload documents, add URLs and PDFs, and write custom welcome messages. Your agents answer from the content you approve.
Agents management
Create assistants for support, sales or internal teams, each with its own scope.
Automate workflows
Turn conversations into actions such as tickets, bookings and follow-ups.
Live chat
Hand over to a person with the full conversation history in view.
Insights
Understand top questions, gaps in knowledge and conversation trends.
Users, roles & agent settings
Control who can train, configure and review each agent, and adjust tone, behaviour and escalation rules from one place.
AI solutions
Start from ready-made solutions for common use cases, then tailor them to your business and channels.
HOW IT WORKS
Live in three simple steps.
Connect your knowledge
Add documents, FAQs, PDFs and web pages. Decide what each agent can use.
Configure your agent
Set the tone, welcome messages, workflows and when to hand over to people.
Go live and improve
Launch on your channels, review sessions and use insights to keep improving.
USE CASES
Built for the teams that talk to customers.
Guide customers through products
Explain eligibility, documents and repayment options in plain language.
Which documents do I need for a home loan?
Help patients find their way
Share clinic information, appointment guidance and preparation instructions.
What should I bring to my first appointment?
Qualify and capture leads
Engage website visitors, answer product questions and book meetings.
Can I see a demo for my team next week?
Give employees instant answers
Make policies, leave rules and IT guidance easy to find.
How many days of leave do I have left?
Support bookings around the clock
Answer package, itinerary and change requests across time zones.
Can I add an extra night to my trip?
RESPONSIBLE BY DESIGN
AI your customers — and compliance team — can trust.
IntellyMind is designed with clear boundaries, human oversight and integration planning from the start.
Approved knowledge
Identify which sources an assistant may use, who owns them and how updates are reviewed.
Human oversight
Define review points, handoff routes and actions that require a person before expanding automation.
Deployment & integrations
Discuss hosting, data access, retention, APIs and existing tools during discovery.
CUSTOMER STORIES
IntellyMind in action.
Published IntellyLabs case studies featuring IntellyMind AI.
Conversational AI
Faster resolution for an Indian bank
How IntellyMind AI supported customer queries for a bank operating across many states.
Read the story →
Conversational AI
Operational efficiency with IntellyMind AI
A multinational with a distributed workforce streamlines internal support.
Read the story →
Travel
Higher booking rates for a travel agency
A conversational assistant for personalised vacation package enquiries.
Read the story →FAQ
Questions about IntellyMind.
Short answers to what teams ask before a demo.
What is the difference between IntellyMind Chat and Voice?
Chat handles text conversations on your website, apps and messaging channels. Voice handles spoken conversations over calls. Both can use the same knowledge and workflows.
What content can IntellyMind learn from?
Documents, PDFs, FAQs and web pages you approve. You decide which sources each agent may use and review how it handles questions outside that scope.
Can conversations be handed to a person?
Yes. Live chat and escalation rules let your team take over whenever a customer needs judgement, reassurance or a complex resolution.
How do we get started?
Request a demo with one focused use case. We confirm current features, channels and deployment options for your environment before any commitment.
SEE IT WITH YOUR USE CASE
See IntellyMind with your own use case.
Bring one high-value use case and representative content. We will show you how IntellyMind could handle it.
- 01Share your use case
Tell us the questions, channels and systems you want to cover.
- 02See a tailored demo
We walk through IntellyMind with content close to your own.
- 03Plan a focused pilot
Agree knowledge sources, handoff rules and success measures.