How process automation changed the game - IntellyLabs

Challenge

A US based consumer products company wanted to improve efficiencies by reducing labor intensive activities in their supply chain and financial and accounting processes.

Solution

We defined a Robotic Process Automation (RPA) framework, identifying 30+ key opportunities for automation. Now the entire process for top customers, from order receipt to appointment scheduling is 100% automated, with improved accuracy, availability, and efficiency.

Outcomes

30 automation opportunities identified
Order receipt, appointment scheduling, collection and claims for top customers 100% automated
Over 25 bets live and in progress
Costs reduced by offshore delivery model

Request for services

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