Technical support in IntellyLabs
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Java/J2EE application support, log analysis, and Unix shell scripting
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Cloud environment monitoring, AWS, and azure environment monitoring, and reporting on important parameters such as SLA, incident management, and root cause analysis for environment upkeep
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Application server monitoring such as tomcat, WebSphere and reporting on the health of the servers, database connections
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Configuring data sources, and servers and configuring the JMS and security settings
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Checking the state of applications, database, and different services running on the server
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Provide technical support related to product and infrastructure in a 24X7 environment under the SLA timelines
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Provide feedback for future enhancements of Products and services
IT Maintenance
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By leveraging onsite and remote support, IT maintenance for servers, storage, and network devices can help you cut costs and boost performance.
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Provide comprehensive, integrated support for multi-vendor environments.
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By providing software support services, onsite or remotely, you can prevent outages, speed up issue resolution, and meet service-level agreements
Technical Support in action
Request for services
Discover range of service offerings for various Engineering Services. Let us know your areas of interest so that we can serve you better.
Request for services
Discover range of service offerings for various Engineering Services. Let us know your areas of interest so that we can serve you better.