Resolve 50% of your support questions. Instantly.
A breakthrough AI bot powered by OpenAI. Using advanced AI language models, iBot solves complex problems and provides safer, more accurate answers than any AI bot on the market.
View DemoThe
AI customer service
solution you need
Resolve issues faster and boost customer satisfaction—all while reducing team workload—with the only customer service solution you'll ever need.
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reduction in operating costs
%
automation rate
%
boost in customer satisfaction
x
conversion vs traditional digital
%
decrease in agent attrition
AUTOMATION
Automate conversations with the power of AI
Reduce support volumes and increase customer satisfaction in minutes with our’s AI-powered chatbots and automation tools.
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Dramatically reduce your support volume
iBot can resolve over 50% of your customer questions instantly and accurately, so your team can focus on more high-value conversations.
An AI bot you can trust
Built-in safeguards ensure iBot answers questions based solely on your support content, and iBot Conversations in Inbox lets your team monitor all of iBot's responses.
Activate in minutes
Just point it at your content—whether it’s our Articles, Zendesk Help Center, or any public URL—and turn it on. No training, no configuration, no new bot paths.
Control when you want it, human when you need it
Enrich iBot with Custom Answers for your most important questions. For everything else, iBot will seamlessly pass conversations to your support team.
SCALE
From one to one million conversations without missing a beat
Automation that scales across channels, borders, and platforms.
Omnichannel
Connect with your customers wherever they are — from web to Whatsapp.
Multilingual
Detect a customer’s language and trigger custom-language automations across 43 languages.
Interoperable
Integrate the tools you use everyday with over 400 pre-built apps in our app store.
Enriched
Add customer data such as order history or billing data to conversations with our robust APIs.
Explore our Conversational AI platform
No code needed
Deploy Workflows that automate away manual tasks—such as routing, snoozing, and closing out conversations.
Powerful and flexible
Workflows are deeply customizable so you can build personalized journeys that deliver real value for your customers.
Get a head start
Leverage dozens of pre-built templates for popular use cases—from support triage to customer onboarding and CSAT.
KNOWLEDGE AI
LLM-powered data ingestion
Automatically upload web pages, PDFs, FAQs, documentation and other knowledge sources to curate the most relevant content with faster response times. Data is protected by our enterprise grade safety controls, which help you build trust, ensure compliance and properly represent your brand.
INTELLIGENCE AND ACTIONS
Conversational Insights
Measure the usage and effectiveness of LLM-powered features through an innovative dashboard, enabling you to understand and optimize performance.
Request for services
Discover range of service offerings for various Engineering Services. Let us know your areas of interest so that we can serve you better.